KEY HIGHLIGHTS
- DGCA suspends four IndiGo flight inspectors amid ongoing crisis.
- CEO Peter Elbers appeared before DGCA as airline faces heavy disruptions.
- ₹10,000 vouchers announced for affected passengers; stock value hit sharply.
IndiGo is facing one of the roughest patches in its history, and things just got more serious.
DGCA has suspended four flight inspectors after spotting operational lapses inside the airline.
This comes at a time when IndiGo — India’s biggest carrier with 60% market share and 2300 daily flights — has already lost nearly ₹21,000 crore in market cap due to the ongoing chaos.
Quick View: What’s Happening Inside IndiGo?
| Around ₹21,000 crore wiped off from the market cap | Details |
|---|---|
| DGCA Action | 4 flight inspectors suspended over irregularities |
| IndiGo CEO | Peter Elbers appeared before DGCA twice |
| Flight Cancellations | 200+ flights cancelled Thursday; 54 more from Bengaluru on Friday |
| Market Impact | Around ₹21,000 crore wiped off from market cap |
| Passenger Relief | ₹10,000 IndiGo travel voucher for select affected passengers |
| Investigation Team | Senior DGCA officials monitoring airline operations from HQ |
Why DGCA Stepped In
The pressure has been building for days, and DGCA finally decided to intervene strongly.
A special investigation team is now stationed at IndiGo’s headquarters to monitor how the airline is running its operations on a day-to-day basis.
The committee includes:
- Joint DG Sanjay Brahmane
- Deputy DG Amit Gupta
- Senior FOI Kapil Manglik
- FOI Lokesh Rampal
Their main job?
To understand what triggered such a massive breakdown in IndiGo’s operations.
What Exactly Will Be Investigated
DGCA is digging deep this time.
The team will review the airline’s:
- Human resource planning
- Roster and shift patterns
- Pilots’ duty-time and rest-period compliance (new rules active since 1 November)
The sense is clear — DGCA wants the asli sach behind why a giant like IndiGo struggled so badly.
IndiGo’s Compensation Move
A day before the suspension news, IndiGo tried to calm the storm by offering additional relief to passengers.
Here’s the catch — the ₹10,000 travel voucher is only for those who flew on 3, 4, or 5 December and faced long delays or were stranded for hours.
IndiGo says:
- Refunds through travel partners are already processed.
- If a passenger booked through an aggregator and didn’t get the refund, they can email:
customer.experience@goindigo.in
The voucher can be used on any IndiGo flight for the next 12 months, which is a decent—if not complete—paisa vasool gesture after such a mess.
More Cancellations Continue
Even as the investigation runs, flight schedules are still being hit.
On Friday alone, 54 flights from Bengaluru were cancelled (31 arrivals + 23 departures).
This comes right after 200+ cancellations on Thursday from Delhi and Bengaluru combined.
The ripple effect has frustrated travellers and raised questions about IndiGo’s internal planning.
Frequently Asked Questions
1. Why did DGCA suspend IndiGo flight inspectors?
Operational irregularities were found during the ongoing investigation into IndiGo’s flight disruptions.
2. Who is eligible for IndiGo’s ₹10,000 travel vouchers?
Passengers who travelled on 3, 4, or 5 December faced long delays or were stuck at airports.
3. Will more IndiGo flights be cancelled?
As the investigation continues and staff shortages persist, more disruptions are possible.
